Terms & Conditions

Effective Date: 27th April, 2025

Welcome to RaghavPulses.com (“Website”, “we”, “us”, “our”).
Please read these Terms and Conditions (“Terms”) carefully before using our Website and services. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of the Terms, you must not use our Website.

1. About Us

RaghavPulses.com is operated by Raghav Pulses, a B2B supplier specializing in premium quality Toor dal. We supply products exclusively for business use as of now. We reserve the right to extend our services to individual consumers (B2C) in the future.

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old;

• You are authorized to act on behalf of your business;

• You have the authority to enter into binding contracts.

3. Products

We currently offer Toor Dal. Product availability, specifications, and pricing are subject to change without notice.
We strive to ensure the accuracy of product details, but errors may occur. In such cases, we reserve the right to correct them.

4. Orders and Acceptance

• All orders placed through the Website are considered offers to purchase and are subject to acceptance by us.

• We reserve the right to accept or reject any order at our sole discretion.

• A sale is only confirmed once payment is received, and you receive an official order confirmation from us.

5. Pricing and Payment

• All prices are listed in INR and are exclusive of applicable taxes, shipping, and handling charges unless specified otherwise.

• Payment must be made through approved payment methods at the time of order.

• We reserve the right to change pricing at any time without prior notice.

6. Shipping and Delivery

• Delivery timelines are estimates and not guaranteed.

• Risk of loss and ownership of the products passes to you upon delivery.

• We are not responsible for delays or damages caused during shipping handled by third-party courier services.

7. Cancellations and Returns

• Cancellations are allowed only before order dispatch.

• Due to the perishable nature of food products, returns are not accepted unless the product is defective or incorrect.

• Any claims for defective products must be made within 48 hours of receipt, along with clear evidence (photos/videos).

8. Intellectual Property

All content on this Website, including text, images, logos, trademarks, and software, is owned or licensed by Raghav Pulses and is protected under applicable intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our Website or products.

• Our maximum liability for any claim related to an order shall not exceed the total amount paid for that order.

10. Indemnification

You agree to indemnify and hold harmless Raghav Pulses from any claims, damages, liabilities, losses, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.

11. Modifications to Terms

We may update these Terms from time to time at our sole discretion.
Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of the modified Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Gujarat, India, without regard to its conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.

13. Contact Us

For any questions about these Terms, please contact:
📧 Email: info@raghavpulses.com
📞 Phone: +91-8238837381
📍 Address: Shri Raghav Pulses Processor Pvt. Ltd. Survey No. 664/2, Vasad-Dakor Highway, At – Verakhadi, Tal-Dist Anand, Gujarat – 388306