Privacy Policy

Effective Date: 27th April, 2025

At Raghav Pulses (“we”, “us”, “our”), your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website — RaghavPulses.com (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

• • Business Information: Company name, GST number, business address, and related details.

• • Personal Information: Name, email address, phone number, billing/shipping address.

• • Order Information: Details about products ordered and transaction information.

• • Communication: Any feedback, queries, or messages you send us.

b) Information Collected Automatically

When you use our Website, we automatically collect:

• • Log Data: IP address, browser type, device information, and access times.

• Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze Website traffic.

2. How We Use Your Information

We use the information we collect to:

• • Process and fulfill your orders.

• • Manage and maintain business relationships.

• • Communicate with you regarding your account, orders, and updates.

• • Respond to your inquiries and provide customer support.

• • Improve our Website, services, and product offerings.

• Comply with legal obligations.

3. Sharing of Information

We may share your information with:

• • Service Providers: Third-party vendors helping us with payment processing, logistics, and Website management.

• • Legal Authorities: If required by law or in response to valid requests by public authorities.

• • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies to:

• • Remember your preferences and settings.

• • Understand user behavior to improve our Website and services.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your access to certain features of the Website.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• • Access the personal information we hold about you.

• • Request corrections to inaccurate or incomplete information.

• • Request deletion of your personal information.

• • Object to our processing of your personal information.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our Website may contain links to other websites not operated by us.
We are not responsible for the privacy practices or content of those third-party websites.

9. Children’s Privacy

Our Website is intended for use by businesses and individuals over the age of 18.
We do not knowingly collect information from individuals under 18 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and the “Effective Date” will be updated.
Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:
📧 Email: info@raghavpulses.com
📞 Phone: +91-8238837381
📍 Address: Shri Raghav Pulses Processor Pvt. Ltd. Survey No. 664/2, Vasad-Dakor Highway, At – Verakhadi, Tal-Dist Anand, Gujarat – 388306